International Informix Users Group

	Informix News

29 July 09 - Wall Street Journal - IBM to Acquire SPSS, Adding to Acquisitions... Read 11 February 09 - InformationWeek - IBM Drifts Slowly Toward Mainstream Cloud Computing... Read 11 February 09 - CNNMoney.com - IBM to Deliver Software via Cloud Computing With Amazon Web Services... Read 07 January 09 - Huliq News - IBM Power Servers Helps Bank of Chengdu Build Up Core Banking System.. Read 04 December 08 - Steeleye - Multicarta achieves 99.997% uptime for its Informix-based Credit Card Authorization Centre... Read 16 October 08 - VendorRate - Informix Earns Top Customer Satisfaction Score on VendorRate in Q3... Read 14 August 08 - IIUG.org - Sellout Expected for the 2009 IIUG Informix Conference... Read 29 April 08 - IntelligentEnterprise.com - IBM Informix Upgrade Enhances Clustering, Database Management... Read 29 April 08 - itweek.com - IBM 'Cheetah 2' mauls data costs... Read 28 April 08 - eWeek.com - IBM Uncages Cheetah 2 Data Server... Read 28 April 08 - CNNMoney.com - IBM Helps Clients Reduce Data Management Costs With New Informix Dynamic Server... Read 09 April 08 - CNNMoney.com - MediaSpan Embeds IBM Informix Dynamic Server Software for Delivering News to Print, Web and Wireless Devices... Read 08 April 08 - IT-Director.com - Informix seeks developers... Read 18 February 08 - marketwire.com - Icarus Studios Partners With IBM to Upgrade Performance, Availability for Its Online Games... Read 17 January 08 - eWeek.com - IBM Adds Mac Support to IDS for Higher Education... Read 17 January 08 - informationweek.com - Lotus Notes For iPhone Signals Closer Ties Between IBM, Apple... Read 16 January 08 - marketwire.com - IBM Informix Dynamic Server to Deliver Support for Mac OS X... Read 16 January 08 - internetnews.com - IBM's IDS to Support Mac Platform... Read 28 June 07 - REG Developer - IBM and Informix tie down Cheetah... Read 27 June 07 - CBRonline.com - IBM corrects its own Informix customer figures... Read 14 June 07 - vnunet.com - IBM changes spots with Informix 'Cheetah' database... Read 14 June 07 - eChannelLine - IBM expands scope for IDS... Read 14 June 07 - Resellernews - IBM: Informix database alive and kicking... Read 13 June 07 - DB2 Magazine - Cheetah is now out of the gate... Read 12 June 07 - IBM - IDS 11 release announcement (pdf)... Read 12 June 07 - ChannelWeb Network - IBM Uncages IDS 11, Aka Cheetah, Database... Read 12 June 07 - eWeek.com - IBM's 'Cheetah' Ready to Pounce... Read 12 June 07 - InformationWeek - IBM Unleashes 'Cheetah' Database... Read 12 June 07 - WebWire - IBM Strengthens Database Portfolio With New Informix Dynamic Server... Read 12 June 07 - Intelligent Enterprise - IBM Unveils Informix Upgrade... Read 12 June 07 - ComputerWeekly.com - IBM's Cheetah IDS makes leap to better data centre clustering... Read 12 June 07 - ebiz - IBM Unveils Next Generation Informix Dynamic Server... Read 12 June 07 - computerworld.com - Will 'Cheetah' help IBM's Informix chase down market share?... Read 12 June 07 - Internetnews.com - No Data Can Outrun This 'Cheetah'... Read 12 June 07 - de.internet.com - IBM neuer Datenbank-Server mit Codenamen Cheetah ist fertig... Read 12 June 07 - verifox.de - IBM stärkt Datenbank-Portfolio mit neuem Informix Dynamic Server... Read 12 June 07 - golem.de - Informix 11 vorgestellt... Read 12 June 07 - Computerwoche.de - IBM stellt neue Informix-Version vor... Read 12 June 07 - IBM.de - IBM stärkt Datenbank-Portfolio mit neuem Informix Dynamic Server... Read 12 June 07 - Heise - IBM gibt Informix 11 frei... Read 25 May 07 - Taiwan.CNET.com - Local Taiwan Informix user group established... (Chinese language) ... Read 18 May 07 - ChannelWeb Network - IBM Musters Partners For Cheetah Release... Read 18 May 07 - eWeek.com - IBM Looks to 'Cheetah' to Speed Up Blade Servers... Read 7 May 07 - DB2 Magazine - SQL Shortcuts - Use these tricks to generate IDS SQL scripts... Read Previous news items

End of Support Dates

IDS 7.31 - 30 Sep 2009 IDS 9.40 - 30 Apr 2009 IDS 10.00 - 30 Sep 2010 Subscribe to notifications

Home Member Area About IIUG

[ Post Response ] [ Return to Index ] [ Read Prev Msg ] [ Read Next Msg ]

IIUG Português

Suporte Informix | Mudanca de MIAMI para SP

Posted By: FERNANDO OLIVEIRA
Date: Thursday, 8 January 2009, at 1:39 p.m.

Pessoal,
para aqueles que ainda não sabem o CAC (Centro de Atendimento ao Cliente) IBM para produtos Informix foi transferido de Miami para São Paulo, desde 01/10/2008.
Abaixo seguem os telefones para abertura de chamados Informix, peço que divulguem a todos: http://www.ibm.com/planetwide/br/
Na opção Software Support, vc encontra os telefones:
Software Support (Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 55-11-3885-9966 <região metropolitana de São Paulo>
Toll free: 0800-728-7378 <outras regiões>
- opção 4 -> SOFTWARE
- opção 4 -> OUTROS PRODUTOS
- opção 2 -> NOVOS CHAMADOS
Via web (ESR):
http://www-01.ibm.com/software/support/probsub.html
Segue a relação das severidades que atendemos:
========================================================
Sev1 - down system, archive/restore failure - emergency
Sev2 - critical problem with no temp solution
Sev3 - problem with temporary solution
Sev4 - usual problem or technical question
Para validar seu profile no sistema ESR (Eletronic Service Request), basta seguir os procedimentos abaixo:
- você deve ligar para: 0800 891 3197
ou
- enviar um email para paonline@us.ibm.com.
Se tiverem qualquer problema ou dúvida, basta me avisar por e-mail.
Aguardamos contato.
Abçs,
Fernando F Oliveira
SW IM IT Specialist, MTS for Informix and DB2 Products
Global Technology Services Brazil
mailto:ffo@br.ibm.com

[ Post Response ] [ Return to Index ] [ Read Prev Msg ] [ Read Next Msg ]

IIUG Português is maintained by Administrator with WebBBS 5.12.